All I have to say is 5 stars all around. My Bella has been through a lot in her 11 years of life. After every past grooming she would be completely petrified, and would hide for the following 2 days. The last few times Shania has groomed Bella, she has been so happy and hyper, my 11 year old cat turned into a kitten again! I know I can trust Shania (Feline Fresh) with the care of my fur babies. Another thing I like, there's no need to get out of your car because Shania comes and gets your little Angel & she always answers any questions or concerns. She's very detailed & thorough. I don't think I'll ever take my kitties to anyone other than Shania.